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Design patterns for errorproofing

A nice post by Dan Lockton about the opposite of promoting ideal behavior in an interface: preventing errors from happening in the first place.

It’s often the view on influencing user behaviour found in health & safety-related design, medical device design and manufacturing engineering (as poka-yoke): where, as far as possible, one really doesn’t want errors to occur at all (Shingo’s zero defects). Learning through trial-and-error exploration of the interface might be great for, say, Kai’s Power Tools, but a bad idea for a dialysis machine or the control room of a nuclear power station.

+1 for the design patters, +5 for the Kai’s Power Tools reference.

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I'm M. Jackson Wilkinson, a technologist, designer, speaker, educator, and writer in San Francisco. I'm the CEO and Founder of WeSprout, which is coming soon. I'm from Philadelphia, went to Bowdoin College in Maine, root for the Phillies, and love to sing.

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