I just went to track a package on UPS.com, and noticed that it’s undergone a bit of a redesign. At first glance it looks like they’re trying to simplify the layout, feature new offerings and service updates more prominently.
It could use a lot of polish, visually, but I don’t think it’s necessarily that bad structurally. Then again, I don’t use UPS.com all the time, so I’m not in the best position to judge.